Privacy Policy

Effective date: March 24, 2025

At FrugalBill, we take your privacy seriously. This Privacy Policy explains how we treat your personal data when you access or use our platform. By using FrugalBill's services, you acknowledge that you accept the practices described in this Privacy Policy.

Your use of FrugalBill's services is also subject to our Service Agreement. We may update this Privacy Policy from time to time, and will notify you of any changes. By continuing to use our services after such updates, you agree to the revised policy.

Information We Collect

Profile & Contact Data

When you register for our platform, we collect your name, email address, company information, and other details necessary to create and manage your account.

Payment Data

For paid accounts, we collect payment card information (last 4 digits only), billing address, and contact details. Full payment processing is handled securely by our payment processor.

AWS Resource Data

To provide cost optimization services, we collect read-only data about your AWS resources, configurations, and billing information through our secure AWS integration.

Device/IP Data

We collect technical information like IP address, browser type, operating system, and device information when you access our platform.

How We Use Your Data

Service Provision

We use your data to provide, maintain, and improve our services, including analyzing your cloud infrastructure for cost-saving opportunities and generating recommendations.

Communications

We may use your contact information to send important notifications about your account, service updates, cost alerts, and savings recommendations.

Security & Protection

Your data helps us detect and prevent fraud, abuse, and security incidents across our platform, and to protect the rights and safety of FrugalBill and our users.

Legal Obligations

We may use and process your information to comply with legal obligations, resolve disputes, and enforce our agreements.

Data Sharing & Protection

No Third-Party Selling

We do not sell or rent your personal information to third parties. Your data is only shared as described in this Privacy Policy to provide our services.

Service Providers

We may share data with trusted service providers who help us deliver our services (hosting, analytics, customer support, etc.). All providers are bound by confidentiality and data protection obligations.

Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption, access controls, and regular security assessments.

Data Retention

We retain your data only as long as necessary to provide our services and comply with legal obligations. You can request deletion of your data at any time by contacting us.

Your Rights & Choices

Access & Control

You can access, update, or delete certain personal information directly through your account settings. For additional requests, please contact our support team.

Regional Privacy Rights

Depending on your location (EU, UK, California, Nevada, etc.), you may have additional rights regarding your personal data, including access, deletion, and opt-out rights.

Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16 years of age.

Contacting Us

If you have questions about our privacy practices or wish to exercise your data rights, please contact us at [email protected].

For more detailed information about our privacy practices or to exercise your rights, please contact us at [email protected]